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Summary of Address in 2024
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Employees are the bedrock of corporate development and the partners of sustainable development. Therefore,
we recruit outstanding employees, provide a safe and healthy work environment,
develop and retain talents, provide employees with continuous care, and constantly care for their needs.
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- Operating performance
- Employee benefits
- Occupational safety and health
- Labor-management relations
- Recruitment and retention
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- New employee interviews (with relevant officers of all levels)
- Performance interviews (regularly)
- Labor-management meetings (quarterly)
- Union board meetings (quarterly)
- Union general meetings (annually)
- Employee Welfare Committee meeting (biannually)
- Occupational Safety & Health Committee meeting (quarterly)
- HSE/Energy Management Committee meeting (quarterly)
- Labor Pension Fund Supervisory Committee meeting (biannually)
- Employee satisfaction survey (irregularly).
- Internal health forums (five times a year minimum)
- Education/training (as planned)
- On-site tour inspections (irregularly)
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- Adjustment of the remuneration and reward systems.
- Preferential distribution of year-end bonuses.
- Enhancement of care for employee health.
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- Through the annual raise and performance evaluation systems, we give employees a raise and promotion each year corresponding to their annual work performance.
- The year-end bonus differentiation system was implemented to link the year-end bonus to reward and punishment. The employee year-end bonus was distributed in accordance with the Employee Performance Evaluation Regulations
- As per the nurse's plan for the plant area, all employees undergo annual health check-ups, including the completion of fatigue and stress questionnaires, along with an assessment of heart health and relevant medical history surveys. High-risk individuals are identified to establish a care list.
- Contact:
Mr. Chen, Personnel Section
(07) 735-9998 #2261
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Summary of Address in 2024
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Customers are the main source of USI's income. Valuing
technology innovation, we are committed to providing customers with the best service to create a win-win situation for both customers and the Company.
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- Technology R&D
- Customer privacy
- Transportation safety management
- Industrial and public safety
- Customer satisfaction survey
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- Customer satisfaction survey (biannually)
- Participation in trade fairs (once a year minimum)
- Sales visits (once a year minimum)
- "Contact us" on the corporate website (irregularly)
- Contact by phone/email (irregularly)
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Communication with customers through various methods and constant provision of quality products and services for customers.
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- Provided 43 rounds of customer technical service
- A total of 25 new product trial production cases
- Resolution of all 19 customer complaints.
- We conduct customer satisfaction surveys twice a year, with over 97.77% responses falling in the “satisfied” and “highly satisfied” options.
- Contact:
Mr. Shen, Sales Department
(02) 8751-6888 #3213
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Summary of Address in 2024
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Each shareholder is an important corporate asset. We constantly pursue excellence to maximize profit for shareholders.
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- Local major investments
- Technology R&D
- Operating performance
- Customer privacy
- Supplier management
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- Annual general meeting of shareholders (annually)
- Investment conference (biannually, minimum)
- Market Observation Post System (as prescribed by law)
- Contact information of spokespersons (irregularly)
- Annual report (annually)
- Published the ESG report (annually)
- Financial statements (quarterly)
- "Investor Service" section on the corporate website (irregularly)
- USIG Stock Home website on the corporate website (irregularly)
- "Audit Committee Email" on the corporate website (irregularly)
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- Progress of Fujian Gulei Petrochemical Project
- Status of corporate operations
- Financial Information
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- AGM on May 31
- Investor conferences on March 21, May 28, August 28, and November 29
- Contact:
- VP Wu, Spokesperson (02) 2627-4745
- Ms. Hung/Ms. Wu, Stock Service
(02) 2650-3773
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Summary of Address in 2024
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Government policies and environmental protection laws and regulations have far-reaching influences on USI operations. Therefore, we maintain practicality and stability in professional operations.
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- Market presence
- Legal compliance
- GHG emissions
- Air pollution control
- Waste management
- Worker safety
- Water resources management
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- Participation in law and regulation outreaches or public hearings (irregularly)
- Participation in forums or seminars (irregularly)
- Official documents, material information (as prescribed by law)
- Market Observation Post System (as prescribed by law)
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- The Kaohsiung Labor Standards Inspection Office conducted 10 onsite inspections at the Kaohsiung Plant 1
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- Labor operating environment monitoring
- Contractor Operations and Confined Space
- Inspections of Hazardous Equipment
- Routine Inspections
- On-the-job training (Department of Labor)
- Joint auditing of the sites of public hazardous substances on-site inspections by the Fire Department's Hazardous Materials Management Division II, Fourth Battalion, and Renwu Division (14 inspections)
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- Labor operating environment monitoring records all comply with relevant regulations.
- Contractor operations and elevated operations inspections all comply with relevant regulations.
- Periodic inspections of hazardous equipment all comply with relevant regulations.
- Contractor operations all comply with relevant regulations, and safety promotion has been conducted.
- Organization of on-the-job training for boiler operators, and no missing data was found upon confirmation.
- Examination of accident investigation documents, regular inspection records, validity period of licenses of specialists, and explosion prevention related regulations, as well as enhancement of on-site operational safety management
- No deficiencies were found in fire-related inspections, and all on-site inspection recommendations were followed.
- Implemented ISO 14064-1 (GHG inventory) and ISO 14067 (carbon footprint verification, CFV) in coordination with the government's net zero emissions and international trends.
- Contact:
- Mr. Li, Industrial Safety Section
(07) 735-9998 #2311
- Mr. Hsieh, Environmental Protection Section
(07) 735-9998 #2314
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Summary of Address in 2024
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Ethical corporate management is USI's corporate culture. We carefully select suppliers and contractors to provide customers with quality products and employees with a safe work environment.
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- Operating performance
- Local major investments
- Market presence
- Legal compliance
- Procurement practices
- Supply Chain Carbon Reduction
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- Purchase procedures (on-demand)
- Supplier questionnaire survey (annually/new supplier)
- Performance review meeting (on-demand)
- Face-to-face review meeting (by product type)
- Purchaser visit (irregularly)
- Market survey (weekly)
- Contractor consultative organization meeting (irregularly)
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- Communication of the need to comply with labor human rights, OH&S, environmental protection, and code of ethics. Supplier evaluation results: All pass.
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To enforce USI's ethical corporate management policy and discern suppliers' needs, we communicate with and address suppliers through the following methods:
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- Supplier evaluation results, once a year
- Implemented Supplier Code of Conduct and Quality Requirements Self Assessment Form.
- Conducted on-site audits of suppliers in conjunction with the above self assessment form and completed audits of two suppliers this year
- Signed the Ministry of Economic Affairs' Supply Chain Low-carbon Transformation Coaching Program to jointly promote the goal of reducing 10,000 metric tons of carbon emissions by 2025.
- Contact:
- Mr. Chen, Procurement I Department (02) 8751-6888 #3771
- Mr. Li, Procurement I Department (02) 8751-6888 #3786
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Summary of Address in 2024
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Our peers are not only competitors, but also partners in promoting the sustainable development of the industry by jointly addressing industry challenges and promoting technology innovation and best practices.
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- Carbon reduction innovation and technology exchanges
- Transformation investment cooperation
- Policy and regulation study
- Energy transformation strategy
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- Technical exchange meeting (irregularly)
- Petrochemical Industry Association meeting (irregularly)
- Policy advocacy/consultation meeting of governmental agencies (irregularly)
- Green power promotion strategy discussion (irregularly)
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- Designated target setting for the voluntary emission reduction program
- Carbon reduction and low carbon production
- Greenhouse gas emission control action plan
- Formation of joint offshore wind purchase companies
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- 5 sessions of technical and carbon reduction exchange meetings.
- 1 session of petrochemical industry safety communication meeting
- 8 sessions of low carbon policy discussion meeting
- 7 sessions of wind power purchase meeting
- Contact:
- Mr. Hsueh, General Affairs Section
(07) 735-9998 #2262
- Mr. Chen, Personnel Section
(07) 735-9998 #2261
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Local communities/ residents
Summary of Address in 2024
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Local residents are the most important partners growing with USI. Social inclusion is our core strategy.
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- Air pollution control
- Involvement with local communities and philanthropy
- GHG emissions
- Underground pipeline maintenance
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- "Contact us" on the corporate website (irregularly)
- Visits on local groups (three time a year minimum)
- Participation in community activities (irregularly)
- Interview or phone contact (irregularly)
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- Provision of learning sources for local schools to develop quality talents.
- Enhancement of neighborly activities.
- Implementation of the underground pipeline maintenance and operation program.
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- Constant adoption of the air quality purification zone of Renwu Special Education School, and participation in school activities.Sponsored community and school music and cultural performances, donated bleaching agents and other epidemic prevention supplies to the community, joining hands with neighbors to fight against the virus.
- Independent scenario planning and drill for underground pipelines, and in coordination with an unannounced drill by the Economic Development Bureau.
- Contact:
- Mr. Hsueh, General Affairs Section
(07) 735-9998 #2262
- Mr. Chen, Personnel Section
(07) 735-9998 #2261
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